Privacy Policy

EasyClean Exteriors ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the rights you have under the UK GDPR and Data Protection Act 2018.

1. Who we are

EasyClean Exteriors is a limited company registered in England and Wales (Company No. 17057945). Our registered address is 34 Redwood Grove, Havant, PO9 5TN. You can contact us at edward@easycleandriveways.com or 07727 966694.

2. Information we collect

• Contact details you provide via our enquiry forms: name, phone number, email address and postcode.
• Job details you share: the service required and any description or photos of the property.
• Technical data: IP address, browser type and pages visited, collected through standard server logs and analytics.

3. How we use your information

• To respond to your enquiry and provide a written estimate.
• To schedule, complete and invoice work you've booked.
• To comply with our legal, tax and insurance obligations.
• Occasionally, to follow up about completed work — never marketing spam.

4. Legal basis for processing

We rely on (a) your consent when you submit a form, (b) the necessity to take steps at your request before entering into a contract for cleaning services, and (c) our legitimate interest in running a small business and keeping accurate records.

5. Sharing your information

We do not sell your data. We share it only with trusted service providers used to operate this website (hosting, email, form processing) and where required by law. All providers are contractually bound to protect your data.

6. How long we keep it

Enquiry records are kept for up to 24 months. Invoices and contract records are retained for 7 years to meet HMRC and insurance requirements.

7. Your rights

You have the right to access, correct, delete or restrict use of your personal data, and to object to processing or request data portability. Contact us at the email above and we'll respond within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

This site uses essential cookies for basic functionality and may use analytics cookies to understand site usage. No advertising or third-party tracking cookies are set without your consent.

9. Changes

We may update this policy from time to time. The "last updated" date at the top will always reflect the current version.

Questions? Email edward@easycleandriveways.com or see our Terms & Conditions.